Ronald McDonald House Family Hub: NICU John Hunter Children's Hospital

When a child is in hospital, being close matters. Our Ronald McDonald House Family Hub: NICU John Hunter Children’s Hospital means family stays nearby, even during the longest and hardest days.

Our Family Hub offers families a gentle pause from the intensity of hospital care. A place to gather themselves, share a quiet moment, and feel less alone, while never being far from their child. It is a space that understands the emotional weight families carry and offers comfort without asking anything in return.

Because when families are needed most, staying close can make all the difference.

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Overnight emergency accommodation rooms
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Play space
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Family visits
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Family stays close when they are needed most

Located within the NICU on Level 3 of the John Hunter Children’s Hospital, our Ronald McDonald House Family Hub gives families a calm, medical-free space, just moments away from their sick infant, offering:

  • Lounge area with play space
  • Quiet room for rest and overnight emergency accommodation rooms
  • Kitchenette and bathroom facilities

Get in touch

Opening hours:
24 hours a day, 7 days a week

Staffed hours: Our Volunteers are on hand to assist with anything you might need daily between 8:00am and 2:00pm

Address: 
John Hunter Children’s Hospital
Lookout Rd, New Lambton Heights
NSW 2305

Phone: (02) 4985 5683
Email: [email protected]

FAQs

Who can use the Ronald McDonald House Family Hub: NICU John Hunter Children’s Hospital?

We want to make sure parents of newborn babies needing extra care have a ‘home away from home’ inside the hospital, away from the clinical environment of the ward. That’s why our Ronald McDonald House Family Hub is free and open to all families who have an infant receiving care in the NICU at John Hunter Children’s Hospital.

Our Ronald McDonald House Family Hub: NICU John Hunter Children’s Hospital is staffed by passionate volunteers, providing friendly and compassionate support to the families in the space during operating hours.

Ronald McDonald House Northern New South Wales

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